At Fullcandles, we offer a variety of secure payment methods, including Visa, Mastercard, American Express, Discover, and PayPal. Please note that full payment is required before your order is shipped.

Once we receive your order, we conduct an authorization process to confirm that there are sufficient funds available. Once payment is authorized, your card will be charged, and the payment will serve as a deposit for the items you’ve purchased. After your order is shipped, you’ll receive a confirmation email, marking the payment as final for those items.

As our products are made-to-order based on your specifications, production will begin only once your payment is confirmed.

To complete your purchase, simply click the “Proceed to Checkout” or “PayPal Checkout” button. You’ll be directed to a secure payment processor where you can complete your transaction using either a credit card or PayPal account. All payments are processed securely via PayPal, and the charge will appear on your credit card statement under PayPal.

Refunds will be processed to your original payment method, whether it’s PayPal or a credit/debit card.

Rest assured that your credit card details are not stored or processed on fullcandles.com servers, and we do not share any payment information with third parties.

For any assistance with your order or exchanges, please include your order number and contact us at:

FULLCANDLES LLC
5291 Apple Grove Road, Buford, Georgia 30519, United States
[email protected]